Store Information

Shop name
Minna no Mobile

Distributor
Micro Innovation Co., Ltd.

Sales Manager
Shinichi Miyagi

Address
3-8-6 Okuchi Building 2F, Utsubohoncho, Nishi-ku, Osaka, Osaka 550-0004

Phone Number
06-6450-8018

FAX number
06-6450-8017

Email address
minnano.mobairu@gmail.com

Home page
www.minnanomobile.myshopify.com/

Customer Support
Facebook
https://www.facebook.com/minna.no.mobairu/

Products We Rent
Domestic Pocket WIFI Terminals and SIM Cards at low prices.

Permits/Qualifications
Ministry of Internal Affairs and Communications Kanto General Communications Bureau Telecommunications Business Notification (Business Number A-25-13134, Date of Notification May 29, 2013)

Sales Quantity
1,000 units / month

Necessary Charges Other Than the Product Price
Shipping fee is free nationwide.
・A terminal guarantee fee of 10,000/5000 yen per Pocket Wifi device will be charged only to customers who wish to receive cash on delivery.

Application Expiration Date
Please pay within 7 days after placing your order. Please note that if payment is not confirmed within 7 days of placing your order, your order will be treated as cancelled.

Delivery Time
If payment is confirmed by 4pm on the day of order, the item will be shipped on the same day.


Returns and Defective Products

Return Deadlines and Conditions
We are unable to make refunds for personal reasons or at the convenience of the customer. We can only make refunds if the received product is faulty or wrong.

Return Shipping Charges
We will not accept returns or exchanges at the convenience of the customer. However, we will bear the shipping costs for exchanges of defective items or incorrectly shipped items.

Defective Items
If there is a defective item, we will exchange it for a new or equivalent item after checking our inventory status.
Please contact us by e-mail, phone or on our social media accounts within 2 days of receiving the item. After that, we will not be able to accept your request for return or exchange.

About Payment Methods

Payment Methods
We accept cash on delivery, bank transfer (corporate), and credit card payment.

Please use any of these methods according to your needs.
Cash on delivery: At the time of product delivery
Bank transfer (corporate): Pay by credit card before the product is shipped.